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Privacy Policy

Last Updated: March 24, 2025

At SimpleUptime ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website monitoring service.

Please read this Privacy Policy carefully. By accessing our website, registering for an account, or using our services, you consent to the practices described in this policy.

1. Information We Collect

1.1 Account Information

When you register for SimpleUptime, we collect:

  • Email address
  • Account creation date
  • Last login information

1.2 Monitor Data

When you use our monitoring services, we collect:

  • URLs of websites being monitored
  • Monitoring frequency settings
  • HTTP response data (status codes, response times)
  • Uptime statistics and historical performance

1.3 Technical Data

We automatically collect certain information when you use our service:

  • IP addresses
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Time spent on pages

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your user experience and collect information about how you interact with our service. These technologies may collect information such as your IP address, browser type, operating system, referring URLs, device information, pages visited, and time spent on the website.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and maintaining our services
  • Monitoring the uptime and performance of your websites
  • Sending notifications about your website's status
  • Improving our services and user experience
  • Responding to your inquiries and providing customer support
  • Sending service-related emails and updates
  • Ensuring the security of our services
  • Detecting and preventing fraud or abuse
  • Complying with legal obligations

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, legal proceedings, or similar legal process.
  • Protection of Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or potential threats to the safety of any person.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using our services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

When we transfer your information internationally, we take appropriate safeguards to ensure your information receives an adequate level of protection, in compliance with applicable data protection laws.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will delete your personal information when it is no longer needed for these purposes.

For monitoring data, we retain historical performance data for a reasonable period to provide you with useful insights about your website's performance over time.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us at privacy@simpleuptime.net.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete this information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@simpleuptime.net

Effective Date: March 24, 2025